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  • My builders for a loft conversion have done a terrible job

    Posted by Olivia John on March 9, 2026 at 10:12 am

    My builders for a loft conversion have done a terrible job

    Hi, looking for advice. My builders for a loft conversion and remodelling on the ground floor have done a terrible job, along with failing to turn up more often than not. They said the work would take 6 weeks. One year later and the house is not in a condition that building control will sign off. Incorrectly fitted fire doors, stair bannister missing, no evidence that the new windows comply with regulations…amongst other things. The builder is ignoring me. I paid in instalments. The conversion was intended to provide a personal bathroom and bedroom space for my disabled son. This whole undertaking has been a nightmare.

    Peter Robinson replied 1 month, 2 weeks ago 4 Members · 4 Replies
  • 4 Replies
  • Patrick Hughes

    Member
    March 9, 2026 at 10:13 am

    Why don’t you name it and shame it

    Every year we taking over from cowboys to complete projects and it’s getting worse

  • Paul Howson

    Member
    March 9, 2026 at 10:13 am

    Paid the final payment? Got a contract with them? Do you know the window manufacturer? You can usually get the paperwork if you can contact them. Doors will need refitting obviously. Might as well just get somone else in to do the rectification.

    • Olivia John

      Member
      March 9, 2026 at 10:14 am

      I’ve tried contacting the window company but they haven’t replied. Ive managed to get their warranty on the new windows and I can see which products they use but I don’t know how to find out if they are fitted as per building regs and whether they need a guard rail. They rattle a lot which I was expecting.

  • Peter Robinson

    Member
    March 9, 2026 at 10:15 am

    if you have any pictures of the problems pls send them to info@libertyandbrown.co.uk and we can give you some advice Thanks Anthony

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