-
Name and shame: GE National
Name and shame: GE National
I’ve moaned in here about my solar setup frequently tripping and the general dissatisfaction I have with my installation and I’ve always avoided naming the company. Today I decided I’ve got nothing to lose by naming them as I’ve been asking them for help for the last 3 months and they are ignoring my calls, voicemails or WhatsApp messages.
Just a few photos to give you an idea of where things just aren’t quite right.
Plastic box for the meter and RCBO
Two 30mA single direction RCBO’s when installation manual indicates 100mA bi.
Bare copper on many electrical connections
Armoured cable not earthed
I’ll be sending pictures and information to NICEIC showing the standards of their work and I’m having to pay another company to rectify the work that GE National are ignoring my requests for.
-
21 Replies
-
Wow that is a shocking installation!
-
im no spark but it looks like it was just thrown at the wall, proper lack of pride in work
-
Is that an Swa glanded off with a stuffing gland
-
good luck I have had to report NAPIT to UKAS for discrimination and breach of contract I posted some examples on here of a dodgy install and NAPIT have gone out their way to assist the installer avoid him he goes under DJH REnewables or Solar Electrical connections
-
Is NICEIC a solar standard. I thought that was for ordinary sparks there’s a different qualification for Solar installers ??
Obviously they should be capable of a tidier job than that regardless.
-
shocking that wasnt a electrician fitted that so bad
-
When your friends dad has a contact who can do it cheaper
-
Were they MCS registered and did you pay by credit card?
The whole system needs to be ripped out and re-installed to required standards.
Have you also checked the roof?
-
A Trustpilot review should get your problems fixed.
-
That is truly awful … I may (or may not … you’ll never prove it guvnor’) done electrical work as an amateur in the past and it was always a million times better than that mess! That literally looks like a DIY nightmare. To think a supposedly qualified electrician did it .. and worse, signed off en EIC as compliant is quite literally, shocking. I’d be on to NAPIT or NICEIC, and possibly your local building control department.
-
Good luck finding someone who makes 100mA bi-directional RCBO’s. Finding 100ma normal RCBO are trying for single phase. We used to use HAGER 6 x the price vs 30ma.
We only use 30MA bi-directional RCBO ‘s in a new CU board with split tails and we never have an issue with tripping.
-
Whilst it’s small beer at the side of pretty much all of this, can I just say a Dymo label printer costs next to nowt in the scheme of things and always, always looks more professional than Sharpie.
-
Was this the cheapest quote or the most expensive?
-
I went through something similar with Eco Green Partners of clevedon and just settled out of court. MCS will just point you to relevant body eg RECC for contract or relevant building/electrical regs. They will threaten to revoke membership but never do, they are pretty toothless. The only way I fixed mine was to pay another company and sue the original ones for the costs. It took two years. Good luck
-
It’s crazy they clearly know what there doing but finish of product must be good cosmetically and that would have been the easiest and cheapest part to do pure madness
-
Apart from the tripping problem most of that wouldn’t worry me too much. I asked on an electricians forum about whether a 100mA RCD as specified some inverter manufactures would meet regulations and he answers were not clear cut. The exposed copper is aesthetically bad rather than a safety issue. Is a metal box for the meter and RCBO needed when fitted externally? Do you want an external metal box liable to rust?
-
I normally moan at cable ties cut with side cutters leaving razor sharp edges, but that is probably the best part of that installation.
-
And used the black as neutral although they did identify it lol could have used a 100ma RCD that is bi directional so would take the rcbo out of the equation but the circuits it fed would need to have 30ma protection down stream
-
Using grey as the earth was the first way to tell this was fitted by someone who doesn’t have a clue, before looking at the rest of the rough as fuck install.
Yes, you could argue it’s identified etc etc, but it’s day one shit that.
Insulation not going through the gland on another picture,
Not ideal to bash someone’s work but this is rough.
-
I’ve never had luck with Rcd/ rcbo on inverters
Solar hybrid nearly all the time is surface mount so use of Rcd isn’t generally required
That said I’ve not really known hanchu to trip RCD/RCBO
As for This install it’s rough, really rough
Here’s one of mine for comparison of how a install should generally look
Log in to reply.